Please contact support@meross.com with below information, we will send the parts to you as soon as we can. The parts may charge the cost.
1. The parts type and quantity, for example, 2 x Connector, 1 x Power adatapter, 1 x Smart Controller, 1 x LED Light Strip, 5 x Fixing Clip.
2. Shipping information
3. Better with your amazon order id.