Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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Please use a time-based one-time password (TOTP) application, which automatically generates an authentication code that changes after a certain period of time. We recommend using cloud-based TOTP apps such as:

  • Google Authenticator
  • Microsoft Authenticator
  • Lastpass Authenticator

Tip: To configure authentication via TOTP on multiple devices, during setup, scan the QR code using each device at the same time. If 2FA is already enabled and you want to add another device, you must re-configure 2FA from your security settings.