Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
Global

Japan

Global

Türkiye

/
English

English

Does the Meross presence sensor support multi-person detection?

The Meross presence sensor is designed with privacy in mind. It detects only the movement with the greatest amplitude within its range, without tracking the movements of multiple individuals. Unlike camera surveillance, it does not capture any image data or collect any indoor building information, ensuring maximum privacy protection for users.

Not helpful?
Click here to submit or search a support ticket.