Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.






Meross Matter Plug MSS315

Important Recall Notice: Meross Matter Smart Wi-Fi Plug MSS315MAKIT(EU Version)


Your product using safety is Meross's highest priority. We recall Meross Matter Smart Wi-Fi Plug with Energy Monitor, MSS315 (EU Version), Batch Numbers 51080b2302 and 5108032303 (It can be found on the QR code of the products ). We have recently discovered this product may pose a safety risk if used, and we urge you to stop using it immediately. We sincerely apologize for any inconvenience this may cause. To resolve this issue, we are offering two solutions:


1. We will resend a new MSS315MAKIT to you, which will be shipped before May 7th, 2023.


2. Alternatively, if you prefer a refund, please contact us at shopify@meross.com with your order number, and we will arrange a refund for you.


We understand the importance of the safety of our customers, and we are taking this issue seriously. Again, we apologize for any inconvenience this may have caused and appreciate your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to contact us at shopify@meross.com.

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