Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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How can I share my device access to my family members?

If you want to share access to your Meross devices with others, there are several ways to do so:


For the Meross app, simply have the other person log in using the same account on their phone.

For Amazon Alexa, you can follow the steps in this article: https://www.pcmag.com/how-to/let-multiple-people-use-the-same-amazon-echo

For Google Home, you can follow the steps in this article: https://support.google.com/googlenest/answer/9155535?hl=en

For HomeKit (HomeKit-enabled devices only), you can follow the steps in this article: https://support.apple.com/en-us/HT208709

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