Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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The LED indicator on the smart sensor (MS100) continues to flash slowly at a rate of once/twice per second

The battery inside the sensor may be dead. Please replace a new CR2477 battery to resolve this issue.

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