Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
Global

Japan

Global

Türkiye

/
English

English

What IoT server does Meross use and where the server is located?

We utilize Amazon AWS services, with servers situated globally, including the UK, Germany, USA, Japan, and more.

Not helpful?
Click here to submit or search a support ticket.