49. I always get error about 'Close Action is Failed', but finally the door is closed.

General description.

The most possible reason is your door opening or closing time is longer than default setting (15 seconds).

Steps to set the customized door opening time

1. Go to your Device settings-> Advance settings -> Opening time, choose proper time which is just longer than your actual opening or closing time. 

 

If above points do not help, please email below information to support@meross.com, we will help solve the issue timely.

1. Your meross account.

2. Your actual garage door opening time.

3. You opener brand, model, and user manual if you have.