Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
Global

Japan

Global

Türkiye

/
English

English

If the Internet is disconnected, will the Schedule and Auto Off functions still work?

No, the Meross app requires a stable internet connection to function properly.

Not helpful?
Click here to submit or search a support ticket.