Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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Meross already support Alexa App-to-App account linking (A2A) , which allows you to link your Alexa user identity with your Meross identity by starting from your Meros app or website.  

Step 1: Add Meross smart garage door opener in the Meross app.      

If you installed Meross app on your phone, please follow:

A2A account linking process.  

If you start linking from Alexa App, please follow:

Traditional Alexa linking process.

 

Step2: Go to Account->Integration->Amazon Alexa 

Step3: Click 'Allow' to continue linking.    

Step4: If you installed Alexa App in your phone, it is easy to link your alexa account with one click authorization. Meross now support Alexa App-to-App Account Linking. If you haven't installed Alexa App in your phone, you can go on with LWA (Login with Amazon) to complete the linking.  

App-to-App linking.  

LWA linking    

Step5: All done.

Try to control the device with your alexa voice!      

Traditional Alexa Linking process  

Step 2: Go to the "Skills" section of your Alexa app. In the Alexa app, tap the Menu button and then tap Skills.    

Step 3: Search for "Meross”. Once it is found, tap the meross skill to enable it.    

Step 4: Sign in to your Meross account.

Enter your Meross account information (your email address and password associated with the Meross app) and tap “Authorize".      

Step 5: Discover your devices.

Tap “Discover Devices". Alexa will search for your Meross Smart Devices.    

Step 6: All done!

That's it! Alexa will take a few seconds to discover your devices.  

Find your garage door(or lock) in 'All Devices'.      

Step 7: For security reasons, the “Open” or "Unlock" function is disabled by default. You can enable it as the below figure shows.      

Regarding the “Open by voice” or "Unlock by voice" function, Alexa requires the user to set a 4 digits code. Alexa will verify this code each time when you try to open the garage door. If you enter the code mistakenly three times in a row, the “open” or "unlock" function will be disabled again.  

 

 

Step 8: All done! Try it now!  

If the above points do not help, please contact us at https://www.meross.com/support/Email_Support , we will help solve the issue timely.