Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
My smart 3-way switch MSS570 turns off automatically after it is turned on.
This means that you have connected the load wire to Traveler-1 on the additional switch. Reconnecting the load cable to Traveler-2 will resolve this issue.
In addition, please refer to the installation video to check the wiring, if required.