Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
Global

Japan

Global

Türkiye

/
English

English

The status LED is NOT blinking amber and green

Press and hold the power button for 5 seconds, then wait approximately 20 seconds until the LED light begins to flash amber and green. After that, you can open the app to set the device up again.

Not helpful?
Click here to submit or search a support ticket.