Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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My smart devices lost Wi-Fi connection, what do I need to do?

In theory, all Meross devices can reconnect automatically, but this depends on the Wi-Fi environment. If they do not reconnect, please check if your Wi-Fi password has changed or move them closer to your router.

 

If you need any further assistance, please contact Meross Support.

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