Please check the following basic requirements for using Matter equipment.
Network requirements:
1) Ensure your devices connect to a 2.4GHz Wi-Fi.
2) Ensure granting Bluetooth permission. The device supports BLE version 4.2 or later.
App/Hub minimum system requirements:
Platform | App version | Home Hub version | Tips |
|
iOS 16.2, watchOS 9.1. |
iPad OS 16.2, HomePod OS 16.2, tvOS 16.2. |
Apple has supported Matter since 16.1, but we recommend that you update to the latest system version, or at least use it with 16.2. |
|
Android O (8.1), Google Home app v2.62. |
Nest Hub Max v8.20220713.2.194059, and v1.56.324896 for Nest Hub (1st gen), Nest Hub (2nd gen), Nest Mini, Nest Audio, Google Home, and Nest WiFi Pro v1.63.327820. | We recommend that you update to the latest system version. |
|
Amazon Alexa app 2.2.491118.0 or later. |
The first 17 Echo devices that work as Matter controllers include: Echo Dot (5th Gen), Echo Dot (5th Gen) with clock, Echo (4th Gen), Echo Dot (3rd Gen, 2018 release), Echo Studio, Echo Show 8 (2nd Gen, 2021 release), Echo Show 10 (3rd Gen), Echo Show 5 (2nd Gen, 2021 release), Echo Show 15, Echo Dot (Gen 3 with Clock), Echo Dot (Gen 4 with Clock), Echo Show 5, Echo (v3), Echo Dot Gen 4, Echo Input, Echo Flex and Echo Show 8. | To ensure successful pairing when adding Matter-certified devices, it is recommended to prioritize Alexa as the primary Matter ecosystem. |
|
Meross iOS app v3.10.0 or later, android app v3.8.1 or later |
Not support yet. |
It is recommended to use the meross app to set up your Matter product and you will be better guided through the setup. |